Partner to Global System Integrators

Watchmist has for many years been on the buy-side of large-scale, Managed Service Providers such as HCL, Luxoft (Excelian), GFT, Infosys, TCS, Wipro and IBM and this relationship provides a unique insight for the decision making of which firms to engage with, depending on the project.

Be warned:

• Not all vendors are the same - each have their strengths and weaknesess.
  When it comes to delivery, it is often the people you know within the firm, rather than the firm itself, that helps to guarantee successful delivery.

• Vendors will often agree to anything to secure a deal and then look to solve the problem later on.
  Some problems, such as finding resources with the right skill level or approach can be much harder to solve and getting this right may not be easy.

If a Salesperson secures a project they do not specialise in, the firm enters a whirlwind searching for the talent from the market. If a suitable resource is found, invariably they do not know the make-up of the vendor, (on-shore/off-shore balance) and they do not understand how the rest of the organisation flows, or indeed how to make the simplest of things work. Learning on the job can be unpredictable, time consuming and often expensive for the client to correct. It is crucial to select the right vendor and the right resources for the job from the outset, but to do, so you need independent and knowledgeable advice.

Simplifying the Process

Watchmist is able to simplify the risk, through the deep understanding of the abilities of each vendor, understanding and qualifying which individuals are crucial to the success of the project and having the ability and support to bring together the correct talent for each project.

The Watchmist engagement to each vendor is at a senior level and this ensures swift reaction and positive support when requested. When this is coupled with the experience of 27 years, a tight direct network of delivery orientated specialists, supported by the Strategic Partnerships to the firm, we are able to provide an assured project team that works in close proximity to the client, ensuring accountability and transparency, with cost-effective and scalable resources from the Global Vendors on your PSL.

Managing the Process

Watchmist ensures that your project is run in a way, that we would expect ourselves. We have been responsible for the delivery of large-scale, distributed Tier One Banking projects, with budgets in excess of €100million and over 300 people around the globe working towards a common deadline. No two projects are the same of course, but we have the experience and access to the best resources to ensure we have people who have "done it before" and are empowered to "do it again". Watchmist is fully integrated with the vendors, so there are no additional contracts to worry about.

Cost of the Service

This is perhaps the best part of all for the advisory part of the service - it is free..!
Ever heard "no such thing as a free lunch" - well, here there is..
The "advisory service", where the client engages with Watchmist to discuss the nature of the project, the aims, risks and issues - prior to vendor selection is free.

Watchmist are paid by the vendors on the Master Service Agreement.

The reason this works is as follows:

• The Vendor is assured of the engagement to the Client and the model that follows - i.e. successful delivery and controlled execution.

• The Client is happy because they receive the best service possible and they are kept informed during the entire life-cycle of the project.